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Depending on the material you selected when placing your order you have the option of .925 Sterling Silver or 14k Gold. Nothing is is platted or filled.
All Sterling Silver pieces are ready-to-ship.
Please note that all 14k Gold pieces are made-to-order and will take longer to ship depending on the design. You will receive an email within 24 hours updating you on the shipping timeline or you can contact hello@maiden-metal.com for an estimate shipping timeline before you place your order.
All Sterling Silver pieces are ready-to-ship.
Please note that all 14k Gold pieces are made-to-order and will take longer to ship depending on the design. You will receive an email within 24 hours updating you on the shipping timeline or you can contact hello@maiden-metal.com for an estimate shipping timeline before you place your order.
The best way to keep your jewelry clean is simply by wearing it. The natural oils in produced by our bodies actually keep the jewelry for temporary tarnish. Any tarnish can easily be removed by gently wiping your jewelry with a soft polishing cloth to remove tarnish and restore shine.
For a deeper clean, use a mild soap solution or a specialized silver cleaner, ensuring to rinse thoroughly and dry completely with a soft cloth to prevent water spots. To keep your jewelry clean, avoid exposing it to harsh chemicals, perfumes, or lotions, and remove it before swimming or bathing. When not in use, store your sterling silver jewelry in the tarnish-resistant pouch given to you when you purchased your piece or an airtight container such as a ziplock bag. This will minimize exposure to air and humidity, which can cause temporary tarnishing that will need to be cleaned off. For added protection, consider placing anti-tarnish strips in the storage area.
For a deeper clean, use a mild soap solution or a specialized silver cleaner, ensuring to rinse thoroughly and dry completely with a soft cloth to prevent water spots. To keep your jewelry clean, avoid exposing it to harsh chemicals, perfumes, or lotions, and remove it before swimming or bathing. When not in use, store your sterling silver jewelry in the tarnish-resistant pouch given to you when you purchased your piece or an airtight container such as a ziplock bag. This will minimize exposure to air and humidity, which can cause temporary tarnishing that will need to be cleaned off. For added protection, consider placing anti-tarnish strips in the storage area.
When purchasing handmade items you must keep in mind that the product(s) you receive might vary slightly from the product(s) picture because the products are individually handcrafted, it is impossible to create two identical pieces. There may be natural variations / minor distinctions that make your purchase special and truly one of a kind.
Please contact help@maiden-metal.com with any questions about returns. All returns must be submitted within 7 days of receiving your order. Returns must be in perfect condition with original packaging for your money back. If it is past the 7 day window you may exchange your item(s) or receive store credit.
Refunds are only available if purchase is canceled within 24 hours of otherwise all sales are final. Shipping fees will not be refunded. Made-To-Order and discounted jewelry is not eligible for refunds or exchanges.
Please include your name, email, cell phone number, and order number inside your return package along with your reason for return or any special comments or instructions.
Refunds are only available if purchase is canceled within 24 hours of otherwise all sales are final. Shipping fees will not be refunded. Made-To-Order and discounted jewelry is not eligible for refunds or exchanges.
Please include your name, email, cell phone number, and order number inside your return package along with your reason for return or any special comments or instructions.
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Jewelry Care+
Handmade Disclaimer+
Return Policy+